Resources and Local Information

• Keep a flashlight with spare batteries immediately accessible
• Know how to locate the closest exit

• Remain calm
• Assess the extent of the outage in your area
• Report the outage to Maintenance Customer Service (650) 723-2281 (286 in the School of Medicine)
• Help persons in darkened work areas move to safety
• Unplug personal computers and non-essential equipment, turn off light switches
• Open windows for additional light and ventilation
• Do not light candles or other types of flames for lighting
• If you are in an elevator that stops working, stay calm.  The elevator should return to a predesignated floor and the doors will open automatically.  Use the intercom or the emergency button inside the elevator to notify the University Emergency Operator in Facility Operations if you are not able to exit the elevator. Consult the Elevator Malfunction section for further information.
• If asked to evacuate, secure any hazardous materials if it is safe to do so and proceed directly to the designated Emergency Assembly Point (EAP) for the building you are in and check in.  Consult Evacuation Procedures for additional information.
• Response Team members for each area will move through all spaces helping faculty, staff, and students to safety and ensuring that all areas have been evacuated

Some buildings in campus are equipped with emergency generators that activate automatically in the event of an outage. If your building has a generator:

• Become familiar with the location of electrical outlets provided with emergency power
• Ensure that critical equipment is plugged in to emergency outlets
• Do not use emergency power outlets for non-critical equipment if it can be avoided

• Keep lab refrigerators/freezers closed during the outage
• Secure all vital equipment, records, experiments, and hazardous materials if safe to do so
• Store all chemical in their original or marked containers and fully open all fume hoods.  If this is not possible, or natural ventilation is not adequate, evacuate the area until power is restored.

• To obtain more information call the Stanford Emergency Information Hotline (650) 725-5555 or check the Stanford University Emergency Information website (http://emergency.stanford.edu) if you have access
• Release of personnel after an extended outage is determined by the department executive

• Call 9-911 from Stanford University phones (911 from non-campus or cell phones, 286 in the School of Medicine). Give the following information:

• Your name
• Telephone number
• Location of the problem (using building address, floor and room number, if possible)
• Description of the situation

Note: Do not hang up until the dispatcher advises you to disconnect

• Do not attempt to move a person unless they are in immediate danger (i.e., fire, building collapse, etc.)
• Public Safety personnel will respond with first aid equipment and will render basic first aid as necessary, and summon additional assistance as required (paramedics, etc.)
• Avoid unnecessary conversation with, or about, the ill or injured person.  You might add to the person’s distress or fears, increasing the risk of medical shock.  Limit your communication to quiet reassurances. 
• Do not discuss the possible cause of an accident or any conditions that may have contributed to the cause
• Do not discuss any insurance information
• Clear the area of any bystanders to give the person privacy
• After the person has been given aid and the incident is over, remain available to help the investigating Public Safety person with pertinent information for a medical report, or, if applicable, a Workers’ Compensation report

If poisoning is suspected, contact the Poison Control Center at 800-222-1222

Immediately contact your supervisor or local Human Resources staff with any questions concerning illness or injury at work or visit the Risk Management Website http://www.stanford.edu/dept/Risk-Management/docs/workcompben.shtml for more information

• Stay calm
• Listen carefully and take notes. Be polite and show interest. Try to keep the caller talking so that you can gather more information.
• Call 9-911 from Stanford University phones (911 from non-campus or cell phones, 286 in the School of Medicine).  If possible, signal a colleague to phone 911 for you (out of earshot of the caller), or call as soon as the caller hangs up.  The 911 response staff will notify appropriate law enforcement and public safety agencies.
• Use the Phone Threat Report on the following page to record caller information and as many details as you can remember.  This information will be needed by police interviewers.
• Alert your supervisor to the situation. Do not discuss the threat with others.
• Follow instructions from the 911 dispatcher

• Make a note of, but do not touch, anything unusual or out of place in your work area
• Report anything unusual to 9-911 from Stanford University phones (911 from non-campus or cell phones, 286 in the School of Medicine) 
• Consult the Evacuation Procedures section of this booklet for additional information
• Go directly to the designated Emergency Assembly Point (EAP) for the building you are in and check in

Instructions: Remain calm, be courteous, listen to, and do not interrupt the caller.  Get attention of another person – give note to call police.  Be sure they call the police out of earshot of caller.

Phone Threat/Bomb Threat

Do not hang up the phone.  Leave the line open.

If the caller makes a “bomb threat,” try to keep the caller on the phone and talking by asking the following questions:

Additional Information

Description of Caller:    Male       Female         Adult         Juvenile             Approximate Age

Try to determine the following:

If an exposure or injury occurs during work hours and it is not a medical emergency, personnel should go to the Stanford University Occupational Health Center (SUOHC) located at 480 Oak Road. After hours and on weekends personnel should go to the Stanford Hospital Emergency Department. Detailed information is available on the SUOHC web page.

For any Exposure Incident, the following steps shall be taken:

• Care for personnel -
  • If medical attention is needed, go to the Stanford University Occupational Health Clinic (non-life threatening incidents) or to the Stanford Hospital Emergency Department for medical emergencies or after hours
  • If there has been a needlestick/puncture, wash the affected area with antiseptic soap and warm water for 15 minutes
  • For a mucous membrane exposure, flush the affected area for 15 minutes using an eyewash
• If a spill has occurred, contain and initiate clean up (see below)
• Notify PI, manager or supervisor to initiate accident or exposure incident report
• Notify Biosafety (650) 725-1473 of incident. After hours call (650) 723-0448 and leave a message.

Reporting form: if an accident involving a sharps occurs with potential exposure to blood borne pathogens, complete an SU-17

Sharps Injury log: If a sharps was involved, you will also need a Sharps Injury Log Form

The following procedures are provided as a guideline to biohazardous spill cleanup. If the spill is considered too large or too dangerous for laboratory personnel to safely clean up, secure the entire laboratory and call EH&S (650) 723-0448 immediately for assistance.

Bleach is recommended as a standard disinfectant, however, other disinfectants may be used provided they are effective against the particular agents, along with the appropriate dilution and contact time.

It is the responsibility of all Stanford personnel to report any exposures to the Biosafety Manager (esegal@stanford.edu, (650) 725-1473). Reporting must be done at the earliest time possible, and within 24 hrs of the incident.

In the unlikely event that you are the victim of, are involved in, or witness an individual behaving in an unusual or suspicious manner, or an individual is disorderly, intoxicated, committing vandalism, or other destructive act such as assault, robbery, theft, overt sexual behavior, etc., proceed as follows:

• Do not take unnecessary chances
• Keep a safe distance from the person.  Watch him/her only if it is safe to do so.
• Do not attempt to talk with or remove the individual yourself
• Call police 9-911 (911 from non-campus or cell phones, 286 in the School of Medicine) with the following information:

• Nature of incident
• Location of incident
• Description of person(s) involved
• Location of person(s) involved
• Your name, location, department and extension number

• Get a good description of the suspicious person if personal safety allows.  Note height, weight, sex, color, approximate age, clothing, method and direction of travel, and name if known. This provides vital information to investigating police officers.
• Should a suspicious person attempt to leave the scene in a vehicle, bicycle, etc… note the make and model, license number (if possible), color, outstanding characteristics, etc.
• Remain where you are until a police officer arrives
• Do not interfere with:

• Persons committing the crime/creating the disturbance
• Law enforcement authorities on the scene

• Be observant and aware of your surroundings at all times
• Keep a list of emergency numbers with you
• If you feel uneasy about a stranger or unusual noise, call police at 9-911 from Stanford University phones (911 from non-campus or cell phones, 286 in the School of Medicine)
• Secure valuables (purse, wallets, backpacks, briefcase, PDAs, laptop computers, and cell phone, etc.)
• Lock your door and lock your filing cabinets, desk, etc., whenever you leave your office or workspace
• Always keep the door to your room locked when you are working alone
• Do not let people into a locked building or office unless you work with them or they have been properly identified.  If the person gives you any problems, call the police.
• If a suspicious person is seen roaming around, or suspicious calls are received, contact the police immediately. Do not investigate a suspicious person or noise outside by yourself.
• If you need to work late, you may want to move your car closer to your building.  Parking in an “A” lot is unrestricted after 4 pm.
• Remember to always lock your car.  Do not leave valuables in plain sight in your car; remove all briefcases, computer cases, tote bags, gym bags, and all electronic accessories. Also, remove any mounting devices for the electronic equipment/ accessories from the vehicle or conceal them so they are not visible to anyone looking into the vehicle. A mounting device left in view may be an indicator to the thief that its associated electronic device may still be hidden in the vehicle (glove compartment).
• Walk with a friend. School of Medicine faculty and staff - call Medical Center Security at (650) 723-7222 for an escort.
• Walk in an alert and confident manner, actively pay attention to your surroundings, and do not wear earphones
• Choose the best lit, most traveled paths when walking.  (See the Stanford University Suggested Travel Routes Map http://www.stanford.edu/group/SUDPS/STR_Map_8-16-05.pdf .)
• Take a self-defense course
• If you have a bicycle on campus, please ensure you lock your bike and both tires, and remove lights, etc.  U-Locks are the most secure type of bicycle lock.  (Cable locks can be cut, but offer more security when used in tandem with a U-Lock.)

• Origin – Postmark doesn’t match the city of the return address, name of sender is unusual or unknown, or no return address is given
• Postage – Excessive or inadequate postage
• Balance – the letter is lopsided or an unusually thick weight – the letter or package seems heavy for its size
• Contents – Stiffness or springiness of contents; protruding wires or components; oil on outer wrapping or envelope; feels like it contains powdery substance
• Smell – Particularly almond or other suspicious odors
• Writing – Handwriting of sender is not familiar or indicates a foreign style not normally received by recipient or cut-and-paste or run-on-block letters are used.  Common words, names or titles are misspelled or special instructions like “fragile,” “confidential,” or “do not delay” are present. Title, but no name.

• Protruding wires or aluminum foil
• Strange odors or stains
• An unusual amount of tape
• Buzzing, ticking or a sloshing sound
• Irregular shape, soft spots or bulges
• Excessive weight for its size
• Letter bombs may feel rigid or appear uneven or lopsided

• Do not handle any more than is absolutely necessary
• Do not shake, bump or empty the contents of any suspicious item
• Isolate immediately
• Don’t open, smell, touch or taste.  Treat it as potentially dangerous.
• Do not use cellular phones or walkie-talkies in the immediate vicinity of the parcel or object
• Notify 9-911 from Stanford University phones (911 from non-campus or cell phones, 286 in the School of Medicine), give the following information:

• Your name
• Telephone number
• Location of the parcel or object (using building, floor and room number, if possible)
• Description of the parcel or object

Note: Do not hang up until the dispatcher advises you to disconnect

• Promptly write down everything you can remember about receiving the letter or parcel, or finding the object, including all people who were in the area of the object.  This information will be needed by police interviewers.
• Alert your supervisor to the situation

• Make a note of, but do not touch, anything unusual or out of place in your work area
• Report anything unusual to 9-911 from Stanford University phones (911 from non-campus or cell phones, 286 in the School of Medicine)
• Consult the Evacuation Procedures section of this booklet for additional information
• Check in at the designated Emergency Assembly Point (EAP) for the building you are in. Report your observations, if any.